Have you ever not been in the mood to go out and wanted to order home delivery, only to find you have no takeaway menus? Not to worry, you can keep your trackie dacks on, Delivery Hero will come to the rescue! With just a few clicks and without getting off the couch, food can be on the way to your house.
Delivery Hero is an Australasian online food ordering site which allows you to quickly and easily order takeaway food over the Internet. I was contacted by Delivery Hero to see if I was interested in trying out this new service and would be given a $40 voucher to cover the cost of my food. I have previously tried out a similar service so I wanted to give Delivery Hero a go.
On the Delivery Hero homepage http://www.deliveryhero.com.au/, you enter in the delivery address postcode and a list of restaurants that deliver to your area appear. You can view each restaurant’s menu before making your selection.
Delivery Hero home page
We only had a choice of Thai, Indian or pizza places that delivered to our area so we decided to go with Thai. If the restaurant is open, you can place your order for immediate delivery. If not, you will need to preorder and specify a time for delivery. The menus are very clear with the description and price.
To add an order to your cart, all you need to do is click on it. If there are additional options for an item, a pop-up box will appear for you to make a selection. At any time before checking out, you can see the items you have ordered on the right side bar. Some restaurants may charge a delivery fee or have a minimum order requirement. This will be clearly labelled in the cart.
Food ‘cart’ with my order
Once you are ready to check out, click on the checkout button. Here you will be asked for delivery details and for payment. Most restaurants accept cash on delivery, credit card or Paypal. I paid with Paypal and selected that I wanted my order immediately.
Entering delivery and payment details
When I clicked on the Pay Now button, I was taken to the Paypal website. I confirmed the payment and had to click on a link to return to the Delivery Hero website. Unfortunately the Delivery Hero page crashed.
Delivery Hero crash
I knew that the Paypal payment had gone through, but I wasn’t sure if Delivery Hero got my order. I called the 1300 number listed on the Crash page and someone answered straight away and confirmed they had received my order. They said would call me back to let me know how long it was going to take. After I hung up the phone, I also received a text message letting me know that my order had been processed.
I never got that call back, but in less than 40 minutes, the food was at my door and I had a restaurant meal without even leaving the house!
Home delivered Thai dinner
When you return to the website, it remembers your last 3 orders and your address, to make re-ordering a breeze. This reminds me of the Sex and the City episode when Miranda orders takeaway Chinese food and the lady on the phone giggles because she knows who Miranda is and what she’s going to order as she orders the same thing every night. Miranda feels humiliated and hangs up! She wouldn’t have this problem if she ordered online with Delivery Hero!
As a special offer for My Food Trail readers, you too can try out the Delivery Hero service and get $10 off your first delivery. Just enter APRILTEN in the coupon code when you select either Paypal or credit card for payment. This coupon code is valid until 30 September 2012. One voucher per order and one voucher per person and valid only for restaurants displaying the green ‘Voucher’ sign.
COMPETITION NOW CLOSED
Congratulations to the winner Jakob Tan! I will be contacting you with the details of your prize.
Thanks to Delivery Hero, one lucky person will win a $40 Delivery Hero voucher! All you need to do is comment below and tell me “What would you like to order from Delivery Hero?”
Competition closes on Tuesday 24 July 2012 at 11pm AEST and the winner will be selected randomly and notified by email. Please make sure you enter with a valid email address. The voucher is valid for use until 30 September 2012 and is valid only for restaurants displaying the green ‘Voucher’ sign.
Over & Out, April xx
April received a $40 voucher from Delivery Hero to try out the service, but does not receive any other commission or earnings.